How long do I have to use my YourChoice Concierge?
Our services are month to month – no long-term commitments!
Is my account manager also my YourChoice Concierge?
No. Your account manager will help you procure the perfect YourChoice Concierge and ensure a stress free on-boarding process. They also handle any questions or concerns throughout the entire partnership.
On-boarding/how we get started
It’s important that we choose a YourChoice Concierge that’s compatible with you. You’ll work with your account manager to complete a short assessment that will help us determine which Concierge will be the most effective partner. Your partnership will be based on 3 important factors:
- Specific skill-sets, experience & other predetermined requirements
- Schedule & availability
Next steps include working with your Account Manager to schedule weekly 1-hour meetings the first month of services. Like Rome, trust can’t be built in a day. The more you get to know your Concierge, the more valuable your partnership will become. As your relationship develops, your Concierge will earn your respect and develop techniques for improving your life. Both you and your Concierge must take initiative and make a commitment to building your partnership and getting comfortable with each other.
Prior to the first month of services we encourage you to continue your regularly scheduled meetings with your YourChoice Concierge. Your Account Manager will check in bi-monthly but will remain available as a resource for you and your Concierge throughout the entire partnership.
It’s important to remember that there is always a learning curve for both you and your YourChoice Concierge. You’re learning how and what to delegate and your YourChoice Concierge is learning you; your requirements, preferences, and expectations just to name a few. If you are clear about those things from the start and follow our Tips for Maximizing YourChoice, your partnership will become a well-oiled machine in no time.
What if my YourChoice Concierge calls in or can’t complete assigned task?
If there’s enough notice, your Account Manager can secure a back-up YourChoice Concierge to fill in.
What if my YourChoice Concierge isn’t a good fit?
Everyone will encounter or work with at least one person they find difficult or don’t get along with in their lifetime. Although we try our best to provide you with a valuable partnership from the very beginning; we aren’t perfect. If this does happen and you’re willing to give us another try, your account manager will meet with you personally about your experience & use your feedback to ensure your next partnership is a more positive and productive one. We want you and your YourChoice Concierge to feel like you are bringing out the best in each other.
Dos & Don'ts
There are a few things we don't do but we have partnerships and recommendations to help you find someone who will!
- Deep Cleaning
- Medical Care Taking
- Lawn Care
- Heavy Lifting